Refund Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Our To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned as mentioned below:
  • Organic Food & Beverage Items
  • Yoga & Meditation products
  • Sustainable Fashion Products for men & women
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to us without contacting at; connect@beinecoo.com

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days after deducting shipping charges.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at connect@beinecoo.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale/offer/ festive items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. However we don’t have exchange policy   if any changes in our policy will update accordingly. If you have query send us an email at connect@beinecoo.com

And send your item to: Beinecoo Mini Store WZ 3948 Ground Floor, Sri Nagar Rani Bagh, Delhi, DL, 110034, India.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: WZ 3948 Ground Floor, Sri Nagar Rani Bagh, Delhi, DL, 110034, India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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